Coordinator Business Process People Organization

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize the greatest contributions to the company can come from anywhere in the organization, and we know that the next one could be yours!

Whats unique about this job (What you’ll do)

The Coordinator Business Process People Organization plays a key role in bridging the gap between HR operations, workforce systems, and business process improvement. The purpose of this role is to ensure that HR processes are clearly defined, effectively executed, and continuously improved to support business objectives, compliance standards, and employee experience.

Responsibilities

• Support the documentation, analysis, and improvement of HR business processes in alignment with system capabilities and operational needs.
• Assist with testing of timekeeping and workforce management tools (e.g., JD Edwards, Workday, UKG WFM), including documenting results and reporting issues.
• Gain working knowledge of labor law requirements (e.g., overtime, breaks, scheduling) that affect hourly workforce operations
• Support cross-functional HR projects, helping coordinate activities, track deliverables, and ensure timely execution.
• Serve as a liaison between the corporate People Org. team and field operations, ensuring consistent implementation of HR systems and processes.
• Facilitate feedback collection and support continuous communication on process improvements and system adoption.

Required Qualifications

• Bachelor’s degree in human resources, Business Administration, Industrial Engineering, or a related field. Master's degree preferred.
• Experience in the technical and analytical aspects of HR systems.
• Experience participating in the implementation of HR systems, as well as in the creation or improvement of processes.
• Experience with major HRIS platforms (e.g.,Workday) and their application in process optimization.
• Strong understanding of end-to-end HR functional areas ( Talent Acquisition, Talent Management, Compensation & Benefits, HR Operations, HRIS, Learning & Development, Performance Management).
• Bilingual in English and Spanish (B2 level or higher).
• Willingness to travel internationally as needed (estimated20%travel).

Some important intangibles

• Strong critical thinking and ability to synthesize complex data into business recommendations.
• Strong sense of structure and quality control; consistently applies a methodical approach to problem-solving and ensures high standards of accuracy, compliance, and reliability in all data outputs.
• Excellent communication and storytelling skills, both verbal and written.
• Proactive mindset with a high degree of ownership and attention to detail.

Our Commitment

We not only embrace and celebrate the diversity of our membership base and communities but also strive to achieve the same in our employees. At PriceSmart, we are committed to equal employment opportunity, regardless of race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status, or any other class protected by applicable law. We are proud to be an equal opportunity employer.

Get to know us

PriceSmart was founded with a purpose: to inspire and impact the lives and businesses of our Members, our employees, and our communities through the ethical delivery of the best quality goods and services at the lowest possible prices.

Throughout the years, we have constantly asked ourselves how we can do more and have a greater impact. We want to prove that we are a company that can grow, be profitable, and do good in the world, and we have learned that it takes a great organizational culture to achieve that goal.

At PriceSmart, you can look forward to company events, anniversaries celebrating our employees with more than 20, or 30 years of tenure, volunteering and learning opportunities, and just a great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge of building our own culture is on all of our shoulders. That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be, in any of our 13 countries.