X


Help Desk Assistant - Remoto

POSTULAR

Detalles del trabajo

Area del puesto: Call Center

Publicación: hace 4 horas
Trabajo remoto: Si
Descripción

We’re looking for a Help Desk Assistant to support our IT team remotely from anywhere in LATAM.

 

👨 💻 What you’ll be doing:

• Provide first-level tech support via service tickets

• Monitor and escalate technical issues

• Assist with Active Directory, documentation, and network organization

• Join field visits (virtually or on-site when applicable)

• Participate in network equipment setup and SOP writing

 

🧠 Who we’re looking for:

• Final-year students or recent grads in Computer Science or related fields

• Strong soft skills and eagerness to learn

• Willing to work night shifts (6:00 PM – 3:00 AM or 7:00 PM – 4:00 AM EST)

 

⚡ Plus if you know about: IP networking, OSI model, cloud platforms (Azure, AWS), SOPs

Publica un trabajo como este
Denunciar empleo
Sobre el Anunciante
Solvo Global

Empleos Relacionados