Administrative Coordinator

Position: Administrative Coordinator

Department: Administration

Location: Santo Domingo, DR

Employment Type: Full-time

Job Summary:

Job Summary:

We are seeking a highly organized and proactive Administrative Coordinator to oversee

and manage administrative operations in our BPO company. This role is critical for

maintaining smooth office functions and ensuring a productive work environment for our

team. The ideal candidate will demonstrate strong problem-solving skills, attention to

detail, and flexibility to handle a variety of tasks related to office management,

procurement, facilities maintenance, and accounts payable. Additionally, the candidate

should be open to assisting with HR-related tasks when required.

Key Responsibilities:

Procurement and Supplier Management:

 Coordinate and manage the purchase of office supplies, equipment, and

services.

 Maintain relationships with key suppliers and vendors, ensuring timely delivery

and quality standards are met.

 Monitor inventory levels and ensure replenishment of essential items as needed.

Maintain admin inventory.

Facilities and Maintenance:

 Coordinate regular maintenance of facilities, including air conditioning (central

and wall units), carpets, bathrooms, kitchen/dining area, and general office

spaces.

 Handle repairs and maintenance requests promptly to minimize disruptions.

 Supervise cleaning services and ensure upkeep of the premises, including the IT

room, server room, HR office, recruitment office, and employee lockers.

 Overall Facilities management and administration, working with third party stake

holders like service vendors, facility owners and finding new vendors to

accomplish tasks.

 Ability to read, understand, maintain and implement contracts.

 Liaison and proficiency to work with government departments like customs, DGA

and Free trade. Maintain overall site compliance and take care of regulatory

framework.

Operational Efficiency:

 Manage and oversee the setup and maintenance of office furniture and signage,

including follow-ups on orders and installations.

 Ensure smooth functioning of all office operations by identifying process

improvements and implementing solutions.

Accounts Payable and Invoice Management:

 Oversee control and processing of invoices and accounts payable related to

facilities, supplies, and other administrative expenses.

 Work with corporate bank and internal leadership on weekly, monthly and annual

bank statements and cost analysis.

HR Support (as needed):

 Provide administrative assistance to the HR team when required, including

document management, employee logistics, and event coordination.

Qualifications and Requirements:

Education and Experience:

 Bachelor’s degree in Business Administration, Management, or a related field

(preferable).

 Previous experience in administrative roles, preferably in a BPO or similar

setting.

Skills:

 Advanced proficiency in English (written and spoken).

 Strong organizational and problem-solving skills.

Ability to work independently and handle multiple priorities under tight deadlines.

 Proficiency in Google Workspace (Docs, Sheets, Drive, Gmail) and invoice

management systems.

 Proficient in Excel and capable of generating reports. Understanding numbers

and tracking cash management and reconciliation.

Other Requirements:

 Flexible schedule: The role requires the candidate to be adaptable with working

hours, including Saturdays, for scheduled maintenance and facility-related tasks.

(This can be discussed during the screening process).

 Immediate availability.

 Open to all genders.